Ram Card

All members of the Suffolk community are required to have a Ram Card for identification purposes. The Ram Card is your Suffolk photo ID and grants you access to campus buildings, such as academic halls, student residences, and the library, as well as the ability to pay for purchases both on campus and off, such as Café 73 and our various off campus merchants.

GET Mobile App

Suffolk students and staff can utilize the GET Mobile App to access accounts, add funds, upload their ID photo, and check balances associated with their Ram Card. Users can also report their card as lost or stolen.

Download the GET Mobile App iOS | Android

ID & Access

Suffolk University Police in collaboration with Campus Card Services, issue Suffolk ID cards (branded as Ram Cards) to all incoming students and employees. Students must carry ID cards at all times and present them upon the request of a Suffolk University official. ID cards are property of Suffolk University and are not transferable. Learn more about Security Access and ID cards.

Your Ram Card contains essential information such as your student ID number and library card number. Ram Cards are required to access campus buildings, utilize meal plans, print on-campus, and more.

Read more about Suffolk University’s ID Card policy: CAS & SBS  | Law

Learn how to submit your photo for your Suffolk ID

Lost or Stolen Card

Step 1

As soon as you know you no longer have your Ram Card, report it as Lost or Stolen using the GET Mobile App or report it to a Security Officer at any building entrance. You must then obtain a new Ram Card from Suffolk University Police. This new card will be activated the moment you receive it and your old card access will be deactivated at the same time.

Recovered Property

Note: If you have been notified by SUPD personnel that your lost ID card has been recovered, please be advised that your card is held by SUPD on the 4th floor at 148 Cambridge Street—not at Card Services.

To retrieve your recovered ID card, contact SUPD directly by calling (617) 573-8333 and follow their instructions for pickup in order to retrieve your recovered Ram Card.

Step 2

Pay the fee for a replacement card. The fee to replace an IDs is $25. Use the form to make a payment.

Step 3

Pick up your new ID card at Samia Academic Center or David J. Sargent Hall. 7:30 a.m. - 10:30 p.m. 7 Days a Week.

Please enter the following information and continue to make your payment.

Required fields are marked with an asterisk (*)

Card Replacement Policies

  • The fee to replace an IDs is $25.
  • All payments must be made online using a credit card.
  • No ACH payments will be accepted online.
  • Payment must be made before a new ID card will be issued to you.
  • Once payment is made please print out the confirmation sheet or email the confirmation page to yourself. This page will include the transaction number and the date and time that the payment was made. You will need to supply this information to the security officer in order to get a new ID. The security officer will check this information before issuing a new card to make sure that you are within a 48 hours’ time frame. If you do not pick up your new ID within the 48 hours’ time frame, you will have to pay an additional $25.
  • Pick up your new card:
    • Samia Academic Center Lobby: 7:30 a.m. - 10:30 p.m. 7 Days a Week
    • Law School Lobby: 7:30 a.m. - 10:30 p.m. 7 Days a Week

If there is no officer present, please call SUPD Dispatch at 617-573-8333. Contact Campus Card Services with any questions or concerns regarding your Ram Card.

The HUB at Suffolk University

The HUB Info Center is a student-staffed information center located in the lobby of Samia Academic Center that is run by Campus Card Services and is the spot for information about Ram Card, student services, the HUB Student Employment Program, and more. The HUB Desk is staffed when school is in session.
Learn more about The HUB

Frequently Asked Questions

Each account has its own designated purpose and guidelines. Funds cannot be transferred between accounts, withdrawn, or refunded. Unused funds will expire after 24 months of inactivity, upon graduation, or upon leaving the University.

Your Ram Card includes four student accounts:

  • Ram Account
    Used for any type of purchase on campus or off campus at participating off campus locations. Ram Account is open to all students, commuter and residential, as well as all faculty and staff. It is the only account that can be used for off-campus purchases. Funds in this account expire two years after graduation, departure from the University, or after 24 months of inactivity
  • Meal Plan
    Funds for your Meal Plan, listed as “Food Points” in GET, can only be used at on-campus dining halls for food purchases only. Only residential students are eligible for Meal Plans. Meal Plan funds roll over from fall to spring semester and any unused funds expire at the end of the academic year
  • Café Cash
    Can only be used at on-campus dining halls for food purchases only. Café Cash is open to both residential and commuter students as well as all faculty and staff. A 10% bonus is added into the account when funds are added. Café Cash expires two years after graduation, departure from the University or after 24 months of inactivity
  • Print Bucks
    These funds can only be used for on-campus printing purchases through an on-campus printing station or Papercut. Students are allotted a set amount of funds per academic year by the University and any unused Print Bucks expire at the end of the academic year

Your accounts are easy to manage through the online GET Portal or the GET Mobile App. Students—whether residential or commuter—as well as faculty and staff, can view their account balances, add funds, and track spending anytime.

Questions?

Adding Funds to your Ram Account in the GET Mobile App

Students and staff can easily manage their Ram Account using the GET Mobile App. Through the app, you can add funds instantly with a credit or debit card, view your account balance, and track your spending. 

Download the GET Mobile App iOS | Android 

Parents and family members can add funds to a student's Ram Account through the online GET Portal. To deposit funds, click the "Parent Deposit link", enter the student’s 9-digit Suffolk ID number (numbers only), and select the amount you wish to add.

Other Ways to Add Funds to your Ram Account

In-Person Cash, Check, and Credit Card Deposits

Cash may be deposited at one of our Value Ports located on the third floor of the Sawyer Building or on the second floor of 73 Tremont Street Building in the Sawyer Library.

Check and credit card deposits can be made in person at Student Account Services, 73 Tremont Street, sixth floor. Checks must be made payable to Suffolk University.

If mailing a check, include the student’s name and ID number, and mail it to:

  • Student Account Services
    c/o John Connors
    73 Tremont Street
    Boston, MA 02108

Credit card deposits through Student Account Services require a signature and must be made in person. Such deposits will be credited to your Ram Account within one business day.

Additional Support

For questions specifically related to Ram Card functions (adding funds, account balances, off-campus usage, meal plans, or printing funds), email Ram Card Services.

For questions related to billing, tuition payments, financial aid, or general student account services, please contact the Ram Registration & Financial Center.

Meal plans are declining balance accounts designed for on-campus dining. If you are a resident student, you can use your Ram Card at Suffolk’s dining halls to pay with your meal plan. Only residential students are eligible for meal plans. Meal plan funds are designated for use at on-campus dining locations only, roll over from fall to spring semester, and expire annually. Meal plan funds are non-transferable.

Ram Account is open to all Suffolk University students, both commuters and residents, as well as faculty and staff. Ram Account funds can be used at all participating locations on and off-campus as long as you are at Suffolk. Ram Account funds are non-transferable.

Grubhub is an online food ordering and delivery service platform that is available throughout the US. The restaurant options vary from breakfast to midnight snacks with Mexican, Chinese, Mediterranean, and many other cuisines. With one click, there will be options for different restaurants near you based on your location anywhere in the US. Take advantage of the Grubhub+ monthly subscription that offers free unlimited food delivery for a monthly fee. Visit Grubhub for student membership deals.

How to Add Ram Account

Suffolk University students can pay for Grubhub orders using their Ram Card. To set up your account, go through the following instructions:

  • Download and create accounts for the Grubhub and GET app on your mobile device.
  • Open the Grubhub app and click "Account" at the bottom of the screen; then click "Campus Dining".
  • Enter "Suffolk University" as your campus and enter your affiliation to Suffolk on the next page.
  • Following the on-screen prompts, click "Add campus card" and enter your GET username and password. Note, you should receive a pop-up indicating the success of adding your card.

You can now use your Ram Card to pay for orders on Grubhub. Be sure to select "Ram Card" as your payment method.

Funds will be taken out of Ram Account tender.

For more questions, contact Suffolk University Campus Card Services via email or phone on 617-570-4882.

Funds from all student accounts are not transferrable between accounts, are not available for withdrawal, and are not refundable.

The Suffolk University community is taking steps to reduce its carbon footprint and its paper consumption with the adoption of Operation Paper Cut.

Similar to its peer institutions, Suffolk will provide a printing allotment of 500 pages per semester (in the form of a $25 credit to your RAM Suffolk University ID card) to each student enrolled in the College of Arts and Sciences and the Sawyer Business School (Boston campus only). You will be allowed to roll over any unused amounts from your printing allotment from the fall semester to the spring semester.

How It Works

  1. Print your job from the computer
  2. You will get a pop-up box showing the number of pages you are about to print and the total cost of the print job.
  3. Click "OK"
  4. You will get another pop-up box stating that your print job has been sent to a printer
  5. Click "OK"
  6. Go over to the release station and click on "Print Job"
  7. Swipe your RAM (Suffolk University ID) Card
  8. Select your print job (you may sort print jobs by user name, computer name or document name)
  9. Click “Print”
  10. Pick up your documents from the printer.

Replenishing Your Printing Allowance

If you run out of your printing allowance, your RAM account will be automatically billed. If you do not have funds in your RAM account, you can deposit funds electronically using a credit card.

Alternately, you can deposit cash in a ValuePort, located just outside of the Student Services HUB.

Problems or Questions?

If you encounter a problem, check first with a lab monitor or librarian. For any technical difficulties, please contact the Suffolk University Helpdesk via email or at 617-557-2000.

Connect with Ram Card

Ram Card, The HUB, Access Control, Off-Campus Merchants and more are managed by Campus Card Services.

Locations

  • The HUB Desk - Samia Academic Center, 20 Somerset Street, 1st Floor Lobby, Boston, MA 02108
  • Sawyer Library Help Desk – 73 Tremont Street, 2nd Floor, Boston, MA 02108 (located inside the Sawyer Library)
  • Sargent Hall Help Desk – David J. Sargent Hall, 120 Tremont Street, 6th Floor, Boston, MA 02108 (located inside the Computer Lab behind the ITS Service Desk)
  • Ridgeway Office - Ridgeway Building, 148 Cambridge Street, 4th floor, Boston, MA 02114

Please note that the HUB Desk, the Sawyer Library Help Desk and the Sargent Hall Help Desk are run by Campus Card Services and staffed by students. These desks are staffed when classes are in session and, if a student is available they will assist you. For more urgent requests please contact Campus Card Services by email.

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