Security Access & ID Cards

The Suffolk University ID card, or Ram Card, is your key to accessing University facilities and services.

ID Cards

Suffolk University Police in collaboration with Campus Card Services issue Suffolk ID cards to all incoming students and employees. Students must carry ID cards at all times and present them upon the request of a Suffolk University official. ID cards are property of Suffolk University and are not transferable.

All College of Arts & Sciences and Sawyer Business School students (undergraduate and graduate) and all faculty and staff may obtain ID cards at the security desk in Samia Academic Center, located in the lobby. Law School students and staff must obtain ID cards at the first floor security office of Sargent Hall. To verify their status, students must present a copy of their registration, have their 9 digit Suffolk ID number, and a valid photo ID. Part-time faculty members must present a current contract and a valid photo ID. There is no charge for ID cards. If you misplace your Ram Card, Suffolk students and staff must fill out the ID Card Replacement form.

ID cards are available at Sargent Hall and Samia Academic Center Monday through Sunday, 7 a.m. to 11 p.m., or call University Police at 617-573-8333.  Learn more about your Ram Card. Contact Campus Card Services with any questions or concerns regarding your Ram Card.

Recovered Property – Lost ID Cards

Note: If you have been notified by SUPD personnel that your lost ID card has been recovered, please be advised that your card is held by SUPD on the 4th floor at 148 Cambridge Street—not at Card Services.

To retrieve your recovered ID card, contact SUPD directly by calling (617) 573-8333 and follow their instructions for pickup in order to retrieve your recovered Ram Card.

GET Mobile App

Suffolk students and staff can utilize the GET Mobile App to access accounts, add funds, upload their ID photo, and check balances associated with their Ram Card. Users can also report their card as lost or stolen.

Download the GET Mobile App iOS | Android

In order to submit your photo online for your Suffolk University ID card, you must first register your Suffolk ID number in the GET Mobile app IOS I Android. If you already have a GET account, login and locate "Settings" on the home page and select "Update ID Photo." Make sure the photo is following our required specifications.

Note: If you are a Suffolk student or employee, updating your ID photo through GET Mobile and the GET portal will also update your Workday and Canvas profile photos.

GET does not use your Suffolk University Single Sign-On (SSO) information to log in, so you must create a GET account if you do not have a GET account already.

Follow these steps to register for a GET account:

  1. Locate your Suffolk ID number via Workday. If you are a Suffolk Student, you may also find this information on Workday or in your admission letter.
  2. In the GET mobile app, select "Suffolk University” and “Sign Up" and follow the instructions. Please do not include "UID" when entering your ID number.
  3. After registration, you will then have to confirm your account. GET Funds will send an email to the address you provided.
  4. Open the email and confirm your account by clicking the link.
  5. Log in to your account with the email you registered.
  6. On the home page, select “Settings” and select “Update ID photo.”

Before uploading the picture, make sure your photo meets the required specifications.

Photo Requirements:

  • Photo must be of yourself only, centered, and fill a large part of the frame.
  • You are looking straight into the camera; no selfies.
  • Photo is cropped to your head and shoulders, with the top of your head fully visible. 
  • Not digitally altered, enhanced, or AI generated.
  • Your face should be well-lit and clearly visible. Avoid photos that are too dark or too bright. Minor shadows are acceptable as long as the face is clearly identifiable.
  • Background is a solid neutral color.
  • Photo must be in full color, not black & white or filtered.
  • File size does not exceed 1MB and file type is JPEG or PNG.
  • No red eye and/or reflections.
  • No significant obstructions of the face. Minor obstructions, such as hair partially covering the face are acceptable.
  • No hats, sunglasses, or props, prescription glasses and religious headwear are acceptable.*
    *Headwear, such as hats, scarves, or headdresses, worn for religious purposes may be worn only when it does not cover parts of the person's face. The headwear must be moved above the crown of the head to meet the person's hairline so not to obstruct the structure of the person’s face.

Once you make sure your photo matches all requirements, upload your picture to the GET Mobile App by selecting “Update Photo” in “Settings.”  

The picture will be reviewed by Campus Card Services to ensure it complies with our picture standards. Once it is reviewed, you will receive an email to let you know whether your picture was approved or rejected. If approved you will receive a confirmation email; if rejected you will get a brief explanation of why it did not meet the requirements, and you may submit a new photo to the portal. Any questions or concerns, email Campus Card Services.

The replacement fee for Suffolk IDs is $25. Use the Replacement ID form to make a payment.

Building Access & Security

Building Access

Access to Suffolk buildings is monitored continuously by the University Police. All entrances are monitored by closed-circuit television. Generally, administrative buildings are accessible Monday through Sunday, on a limited schedule. During off hours, access to buildings may be gained only with the approval of the University Police. Individual hours of operation vary from building to building.

Security

Security officers staff the front desks of each of Suffolk’s residence halls 24 hours a day and maintain strict access-control procedures. All visitors must sign in and out with a host, unless otherwise authorized to enter. Authorized access cards are required for entry into each residence hall.