Services and Appointments
All CHW counseling services are free for all students. We provide short-term individual counseling, urgent appointments and crisis management, medication services, group therapy, and referrals to community providers. Counseling staff are here to help and we look forward to meeting you.
Individual Counseling Services
Students with an immediate need to see a counselor should come in-person to CHW or call for telehealth between 11:00 a.m. and 5:00 p.m. each weekday. First appointments can also be scheduled ahead of time by calling CHW (617-573-8226). Students may request to meet with a specific CHW counselor, schedule permitting. View staff bios. Appointments are available in-person or via telehealth.
Students should arrive 15 minutes early to their first counseling appointment to complete required initial paperwork. Students who wish to change or cancel their appointments should call CHW as 24-hour notice is appreciated.
For telehealth first appointments students should log into the MyHealth portal (student health portal) 15 minutes prior to the appointment to check-in and complete paperwork. Trouble checking in or completing paperwork? Please call us at 617-573-8226 for assistance.
Please note: CHW counseling providers are licensed to provide telehealth services only to students located in Massachusetts at the time of service. Students not located in Massachusetts may schedule a consultation appointment with a CHW counselor who will assist in identifying immediate concerns and support for finding a referral in your local area.
After-Hours Support
CHW provides 24/7 phone counseling and crisis intervention for students anytime our office is closed. Students should call our main number (617-573-8226) and follow the prompts to be connected with a counselor. More information on emergency resources is located here.
Group Counseling
Group counseling is an effective and powerful way students connect with each other around shared feelings and experiences, learn new coping skills, and engage in healthy communication and relationship skills. Students may join drop-in groups or workshops anytime or may be referred to counseling groups after an initial consultation with a counseling staff member. Students may continue to use CHW groups for as long as desired.
Medication Management
Following an initial appointment with a counseling staff member, students may be referred to the CHW psychiatric nurse practitioner for assessment of their medication needs and development of an appropriate treatment plan. CHW does not prescribe stimulants or benzodiazepines; students with prescription needs for these medications will be referred to off-campus providers. The cost of medication is billed to the student's health insurance by the pharmacy, or students may choose to self-pay. Students should schedule an initial consultation with a counseling staff member who can discuss your needs if you are interested in medication services.
Referrals to Community Providers
CHW provides extensive referral assistance to students whose needs are best met by community providers—taking into account factors such as health insurance, geographic, transportation, financial limits, and either clinical specialty or provider sociocultural identity. The Boston area has extensive community resources to meet the wide variety of student mental health needs. Students interested in longer-term counseling may schedule directly with the CHW case manager by calling 617-573-8226 or learn how to access community providers on their own.
Outreach & Consultation
Counseling staff provide training and workshops on a variety of issues relating student mental health to student groups, faculty or classroom presentations, and to University staff working with students. To request a CHW presentation, please fill out a Program Request Form.
Counseling staff also provide consultation to Suffolk staff and faculty regarding student mental health. To request consultation, please contact the CHW Director.