![]()
Ken Ferreira, MBA
Pronouns: he/him/his
Assistant Vice President, Student Financial Services
A financial aid professional for over 25 years, Ken leads Suffolk’s Student Financial Services and Ram Registration & Financial Services Center teams. A champion for access and equity in higher education, Ken inspires colleagues through the office ethos, “We’re here to help!” Outside of work, Ken and his wife are parents to two teenagers and two energetic beagles.
![]()
Antonia Rizzo
Pronouns: she/her/hers
Financial Aid Director for Undergraduate Students
Antonia is a proud Suffolk alumna with more than 30 years of experience dedicated to accessibility and affordability in higher education. She has made a lasting impact by removing barriers and advancing equity for all students. Outside of work, Antonia enjoys time with her family and is a proud new grandmother.
![]()
Matthew Deshaies
Assistant Director
Advises Students with the Last Name A, B, G, I
Meet with Matthew
Matt counsels undergraduate students and certifies alternative loans across all programs. He finds fulfillment in helping students and families navigate the financial aid process. Outside of work, Matt enjoys gardening, raising monarch butterflies, collecting vintage LPs, and spending time with his two rescue cats.
![]()
Shaylyn N. Koeppel
Pronouns: she/her/hers
Assistant Director
Advises Students with the Last Name C, D, E, X, Y
Meet with Shaylyn
Shaylyn has been part of Suffolk for over eight years and specializes in providing exceptional service and advocating for equitable access to education. Known for her student-centered approach, she helps families navigate financial aid with clarity and care. Outside of work, she enjoys time with her husband, two sons, and two dogs.
![]()
Glory Peguero
Associate Director
Advises Students with the Last Name M, N, O, Z
Meet with Glory
Glory, BSBA ’95, MPA ’97, brings over 25 years of experience as a financial aid counselor and is a proud Suffolk double alumna. As a former first-generation and ESL student, she offers students both empathy and expertise. She is dedicated to helping students understand not only the “how” of financial aid but also “what it’s like.”
![]()
Hilary Haley
Pronouns: she/her/hers
Associate Director
Advises Students with the Last Name H, P, Q, V
Meet with Hilary
With more than 20 years of experience, Hilary helps students and families navigate the financial aid process with confidence. She is passionate about supporting students as they make informed financial decisions and achieve their academic goals.
![]()
Heather Rine
Pronouns: she/her/hers
Assistant Director
Advises Students with the Last Name R, S, T, U
Meet with Heather
Heather has nine years of financial aid experience and a background in tax preparation and accounting. She is known for her attention to detail and commitment to financial literacy. Outside of work, she enjoys reading, Lego building, and attending live music with her wife.
![]()
Michelle LaBonte
Pronouns: she/her/hers
Associate Director
Advises Students with the Last Name F, J, K, L, W
Meet with Michelle
Michelle is a double Suffolk graduate with over 19 years of financial aid experience. She is dedicated to helping students and families navigate financial aid with compassion and clarity. Outside of work, Michelle enjoys CrossFit, time with her husband and two dogs, and spoiling her nephews.
![]()
Dianne Goguen
Pronouns: she/her/hers
Financial Aid Director for Graduate & Law Students
With over 35 years of experience, Dianne leads the Graduate and Law Financial Aid team with empathy and expertise. She fosters a welcoming, student-centered culture where every student feels supported. Outside of work, she enjoys walking, cooking, and spending time with family and friends.
![]()
Julia San Giacomo, MBA
Pronouns: she/her/hers
Associate Director
Advises Students with the Last Name D-M
Meet with Julia
Julia specializes in financial aid for graduate and law students, guiding them through complex processes with clarity and care. She is committed to accessibility and student success. Outside of work, Julia enjoys skiing, hiking, and reading.
![]()
Joanne Rakoc
Pronouns: she/her/hers
Senior Assistant Director
Advises Students with the Last Name A–C, N–Z
Meet with Joanne
Joanne has 18 years of experience in financial aid and has been with Suffolk since 2022. She believes education fosters happiness and self-worth and is dedicated to helping students navigate federal aid with confidence. Outside of work, she enjoys the beach, biking, reading, and time with loved ones.
