Yurong Yao, PhD

Chair and Professor, Information Systems and Operations Management

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Biography

Dr. Yurong Yao’s primary research interests include information system adoption, outsourcing, technology and business innovation, electronic government, and electronic healthcare. Her research has been published in the European Journal of Information Systems, The Database for Advances in Information Systems, Communications of the AIS, Communications of the ACM, the Journal of Computer Information Systems, and many international conferences.

With over 20 years of experience in enterprise systems, including a tenure at SAP China and her engagement with SAP University Alliance schools, Dr. Yao integrates real-world expertise into her teaching. Her teaching interests include Management Information Systems, Enterprise Systems, and Business Intelligence. Dr. Yao is passionate about preparing students to navigate the rapidly evolving technology landscape and equipping them with the skills to drive business innovation.

Professional Activities

  • Board Member, the New England region Association for Information Systems (NEAIS) (2019-present)
  • Director of Communication, NEAIS (2023 – Present)

Publications

Recent Intellectual Contributions

Kim, S., Yao, Y. (2023). "Blockchain’s Second Act," Supply Chain Management Review. March/April, pg. 40-49.

Yao, Y., Xu, P. (2022). "The Power of Electronic Channels and Political Efficacy: Electronic Participation Discourse," Communications of the AIS. 50(2), pg. 25-51.

Yao, Y. and Xu, P. (2021) “E-participation decision across different channels”, Information Technology & People, forthcoming.

Thomas, D. and Yao, Y. (2020) “Supporting Mobile Innovation in the Middle: Hospital IT Manager Attitudes”, Journal of Computer Information Systems, Oct.

Yao, Y., Kamis, A. and Watson, E. (2017) “Explaining Software-as-a-Service Outsourcing: Economic and Social Considerations”. Communications of the AIS, 41(1), pg. 242-265.

Professional Memberships

  • Association for Information Systems (2001 – Present)

Intellectual Contributions

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Courses Taught

ISOM210: Management Information Systems
ISOM H210: Honors Management Information Systems
ISOM440: ERP Systems and Business Reengineering
ISOM825: Enterprise Data Management
ISOM 845: Business Intelligence, Data Visualization, and Storytelling

Professional Links

LinkedIn | Google Scholar

Degrees/Professional Certifications

  • Ph.D., MS, Louisiana State University
  • MS, BS, Shanghai Jiao Tong University