Ken Hung, PhD
Professor, Information Systems and Operations Management
Biography
Dr. Ken Hung’s primary research interests lie in improving supply chain operations and relationship management. He examines the role of agent behavior in operation and supply chain decision-making including opportunism and ethical dilemma in innovation collaborations and risk-taking in new product development.
Dr. Hung’s recent works include reducing the tax identity frauds by identifying the risk gateways in the e-filing process for personal income tax and identifying the ethical compromise arising from the reciprocity norms common in business relationships. He has contributed to the theory of behavioral supply chain and industrial marketing research by creating a contingency theory to explain the relationship between decision-makers and systems, and an agent-system co-development theory to explain the co-evolution of agent behaviors and supply chain relationships. His works have appeared in leading journals including the Journal of Operations Management, Industrial Marketing Management, Journal of Business and Industrial Marketing, IEEE Transactions on Engineering Management, Production Planning & Control, etc.
Dr. Hung collaborated with companies such as Starbucks, America Axle, Parexel, The Warren Group, and Boston Red Sox for professional and student consulting services. He had consulted for the law firm of Kenneth R. Feinberg to model and predict its clients’ asbestos litigation liability using disease modeling and financial forecasting based on employment data going back to the 1920s and the U.S. asbestos settlement. This work has enabled these firms to make informed decisions in charting their strategies.
Honors and Recognitions
- Academic Integration Honoree, Suffolk University, 2015
- Best Paper Award Finalist, Decision Sciences Institute Annual Meeting, 2015
- Outstanding Sawyer Business School, Faculty of the Year Nomination, Student Government Association, 2015
- Best Paper Award Finalist, Decision Sciences Institute Annual Meeting, 2014
- Unsung Hero Sawyer Business School, Faculty of the Year Nomination, Student Government Association, 2013
- Best Theoretical/Empirical Paper Award, Decision Sciences Institute Annual Meeting, 2011
- Dean’s Recognition Award for Exceptional Research, Sawyer Business School, Suffolk University, 2009
- Distinguished Paper Award, Decision Sciences Institute Annual Meeting, Supply Chain Management Track, 2007
- Best Paper Award, Academy of Management, Research Methods Division, 2007
- Finalist in Case Research Grant Competition, North American Case Research Association, 2007
Professional Activities
- Editorial Board Member, Journal of Marketing Thought (2014 - Present)
- Editorial Board Member, International Journal of Electronic Business Management - Electronic Business Management Society (2007 - Present)
- Editorial Board Member, Journal of Knowledge Globalization (2009 - 2018)
- Chief Information Officer, Technology Management Section, INFORMS (2003 - 2013)
- Editorial Board Member, IEEE Transactions of Engineering Management (2004 - 2012)
Publications
Recent Intellectual Contributions
Refereed Journal Articles
Ngugi, B., Hung, K.-T., and Li, Y. (2021). Reducing Tax Identity Theft by Identifying Vulnerability Points in the Electronic Tax Filing Process. Information and Computer Security.
Li, J., Chai, L., Nordstrom, O., Tangpong, C., Hung, K.-T. (2020). Development of a Loss Aversion Scale. Journal of Managerial Issues, 33(1), 69-89.
Banerjee, S., Pillai, R. G., Jones, J. M., Hung, K.-T., and Tangpong, C. (2019). The Dark Side of Power in Innovation Adoption. Journal of Managerial Issues, 31(4), 388-408.
Tangpong, C., Hung, K.-T., and Li, J. (2019). Toward an agent-system contingency theory for behavioral supply chain and industrial marketing research. Industrial Marketing Management, 83, 134-147.
Tangpong, C., Li, J., Hung, K.-T. (2016). Dark side of reciprocity norm: Ethical compromise in business exchanges. Industrial Marketing Management, 55, 83-96.
Book Chapters
Hung, K.-T., Tangpong, C., and Li, J. (2016). Corporate Ethical Values and Firm Performance. Models and Applications in the Decision Sciences: Best Papers from the 2015 Annual Conference. Pearson/FT Press Analytics.
Teaching Cases
Levesque, L. L., Hung, K.-T., & Arslan, H. (2017). Teradyne: hitting the great wall. The CASE Journal, 13(4), 546-560.
Magazine/Press Articles
Hung, K.-T. (2020). In Felecia J. Stratton (Ed.), The Global Economic Impact of COVID-19. Inbound Logistics. vol. March 25, 2020. New York, NY.
Media Highlights
- Lawton, G. (2020, March 17). COVID-19 outbreak in China slows global supply chain. TechTarget.
- Sundar, S. (2021, February 15). Walmart Completes Asda Sale to TDR Capital, Issa Brothers. WWD.
- Hung, K. (2020, March 25). The Global Economic Impact of COVID-19. Inbound Logistics.
- Robinson, S. (2017, October 23). Boston releases Amazon bid, sees competition from Worcester, New Hampshire. Daily Free Press.