Amy Zeng, PhD

Dr. Amy Z. Zeng became the sixth Dean, also the first female Dean, of Suffolk University’s Sawyer Business School in late July of 2020. An accomplished educator and leader in experiential and project-based learning and a recognized scholar in the fields of supply chain management and global logistics, Dean Zeng brings to the Sawyer Business School a passion for experience-based learning, cross-disciplinary and cross-sectoral collaboration, and global engagement—all of which are central to Suffolk and the Business School’s approach to education.

Certificates

• Management Development Program, Harvard Graduate School of Education, Class of 2018
• Women Leaders in Higher Education, HERS Wellesley Leadership Institute, Class of 2017

Research Interests

• Cybersecurity and digital transformation in supply chains
• Coordination mechanisms and decisions in reverse, green and sustainable supply chains
• Global supply chain design, process, and decision analysis
• International business and entrepreneurship

Publications

Recent Major Refereed Journal Publications

Hou, J., Wang, X., and Zeng, A.Z. (2024), "Inter-Temporal Reward Strategies in the Presence of Strategic Ethical Hackers," IEEE/ACM Transactions on Networking, Vol. 32, pp. 4427-4440.

Trapp, A.C., Konrad, R.A., Sarkis, J., and Zeng, A.Z. (2021). "Closing the Loop: Forging High-Quality Agile Virtual Enterprises in a Reverse Supply Chain via Solution Portfolios," Journal of the Operational Research Society, Vol. 72, No. 4, 908-922.

Zeng, A.Z. and Hou, J. (2019), “Procurement and Coordination under Imperfect Quality and Uncertain Demand in Reverse Mobile Phone Supply Chain,” International Journal of Production Economics, Vol. 209, 346-359.

Bai, H., Wang, J., and Zeng, A.Z. (2018), “Exploring Chinese consumers' attitude and behavior toward smartphone recycling,” Journal of Cleaner Production, Vol. 188, No. 1, 227-236.

Alzahrani, K., Hall-Phillips, A., and Zeng, A.Z. (2017), “Applying Theory of Reasoned Action to Understanding the Consumers’ Intention to Adopt Hybrid electric vehicles in Saudi Arabia,” Transportation (by Springer), 1-17.

Hou, J., Zeng, A.Z., and Sun, L. (2017), “Backup Sourcing with Capacity Reservation under Uncertain Disruption Risk and Minimum Order Quantity,” Computers & Industrial Engineering, No. 103, 216-226.

Zeng, A.Z. and Xia, Y. (2015), “Building a Mutually Beneficial Partnership to Ensure Backup Supply,” Omega: An International Journal of Management Science, Vol. 52, 77-91.

Zeng, A.Z. (2013), “Coordination Mechanisms for a Three-stage Reverse Supply Chain to Improve Profitable Returns,” Naval Research Logistics, Vol. 60, No. 1, 31-45.

Zeng, A.Z., Durach, C., and Fang, Y. (2012), “Collaboration Decisions on Disruption Recovery Service in Urban Public Tram Systems”, Transportation Research Part E: Logistics and Transportation Review, Vol. 48, No. 3, 578-590.

Zeng, A.Z. (2011), “Expanding Students’ Understanding of Global Operations Management through Industry-Sponsored Overseas Projects and Culturally Mixed Teams,” Operations Management Education Review, Vol. 5, 89-108.

Hou, J. and Zeng, A.Z. (2010), “Coordination with a Backup Supplier through Buy-back Contract under Supply Disruption,” Transportation Research Part E: Logistics and Transportation Review, 46, No. 6, 881-895.

Yu, H. and Zeng, A.Z. (2009), “Single versus Dual Sourcing in the Presence of Supply Chain Disruptions,” Omega: An International Journal of Management Science, Vol. 37, No. 4, 288-300.

Periodicals

Sweeney, K., Detjen, J., Bicen, P., Zeng, A. Z. (2024). In AACSB Insight Newsletter (Ed.), A Blueprint for Meeting Society’s Impact Challenge (April 3, 2024 ed.).

Sample Refereed Book Chapters

Zeng, A.Z. and Hou, J. (2018), “Collaboration and Coordination in Sustainable Supply Chains,” Chapter 6, Handbook on Sustainable Supply Chains, edited by Sarkis, J., Edward Elgar Publishing, Cheltenham, UK.

Hou, J. and Zeng, A.Z. (2011), “Bargaining in a Two-Stage Supply Chain through Revenue-Sharing Contract,” Chapter 14, Supply Chain Coordination under Uncertainty, edited by T.M. Choi and T.C.E. Cheng, Springer’s Research Handbook Series.

Hou, J. and Zeng, A.Z. (2011), “Revenue Sharing in a Two-Stage Supply Chain with Linear Stepwise Unit Inventory Holding Cost,” Chapter 18, Supply Chain Optimization, Management and Integration: Emerging Applications, IGI Global.

Sample Teaching Cases

Zeng, A.Z. (2012), “Car-sharing Service: A Feasible Business Expansion at Hangzhou Omnipay?” Emerald Emerging Markets Case Studies, Vol. 2, No. 8, 1-12.

Zeng, A.Z., Hou, J., and Zhao, L. (2007), “Streamlining the Global Logistics Services Processes at Nanjing Wangjiawan Logistics Center.” This case won the CIBER International Case Writing Competition Award at 2007 POMS Annual Conference.

Sample Refereed Conference Proceedings

Zeng, A.Z. (2016), “Integrating Entrepreneurship into Supply Chain Management Curriculum to Expand Students’ Entrepreneurial Mindset,” Proceedings of the 21st International Symposium on Logistics, Kaohsiung, Taiwan, July 3-6, 2016. .

Zeng, A.Z. and Hou, J. (2016), “Reverse Mobile Phone Supply Chain Channel Structure, Decision and Coordination”, Proceedings of the 23rd International EurOMA Conference, Trondheim, Norway, June 17-22, 2016.

Media Contributions

Contributor to the article, “What Is the Cost of Success for Women in Academia? 7 Women Deans Discuss the Biases They Have Encountered and the Support That’s Helped Them Break Through”, March 8, 2022.

Contributor to the article, “Women Deans Leading through Covid-19,” March 5, 2021. 

Intellectual Contributions

• Amy Zeng's Intellectual Contributions [PDF]

Speaking Engagements

Invited talk, "From Immersive Education to Impact: Bridging the Academia-Industry Gap for Societal Good," Shanghai University of International Business and Economics, Shanghai, China, Oct. 23, 2024.

Plenary speech, “Entrepreneurship Education at the Sawyer Business School,” Geneva/Fribourg Entrepreneurship Forum, Fribourg, Switzerland, June 27-28, 2024.

Invited talk, “From Supply Chain Management to Business School Dean: Implications and Inspirations,” MBA Forum, Beijing Normal University Business School, Beijing, China, Oct. 11, 2023.

Invited talk, “Sustainable Supply Chains and the United Nation’s Sustainable Development Goals,” 2023 International Workshop on Urban Ecological Security and Sustainability (UESS), Boston, MA, Aug. 16-18, 2023.

Keynote speech, “My Academic Leadership Journey as an Asian Woman,” Asian Women Leadership Conference, NECINA and Silicon Valley 101, Jan. 23, 2021.

Keynote speech, “Experiential Learning: A Fruitful Journey to Prepare Students for Career Readiness,” the 2nd International Congress on Challenge-based Learning, Universidad Europea de Madrid, Spain, October 14, 2020.