All routine maintenance requests should be reported to the residence hall building office or to an RA. It is helpful if students make the request in writing and are very specific about the nature of the request. Examples of routine requests include light-bulb replacement, minor air conditioning/heating concerns, clogged toilets, lock or key problems, furniture adjustment, and blown fuses. Work orders are reviewed on a daily basis. Students may submit requests via e-mail to: reslife@suffolk.edu. Wyndham Hotel residents should contact the front desk of the hotel to report maintenance concerns.