All routine maintenance requests should be reported to the residence hall building office or to an RA. Students should make the request in writing and provide their name and ID number with the request. Students should be very specific about the nature of the request.
Students should immediately report any emergency facilities issues such as floods, loss of total power and heating/air conditioning issues as follows:
- During business hours Monday - Friday from 8:45am - 4:45pm to the building office in your residence hall
- After normal business hours and on weekends and holidays to SUPD at 617.573.8111