New Undergraduate Student Frequently Asked Questions

How do I know what courses to take next term?
All undergraduate students must meet with an academic advisor prior to registration.   You can access an electronic program evaluation at  www.suffolk.edu/campuscruiser, SAIL Students, Program Evaluation.  This evaluation lists all your degree and course requirements.  Bring a copy of this evaluation to your advising session.

How can I learn to use online registration?
Familiarize yourself with online registration by watching the Search and Select to My Wishlist training video on Campus Cruiser at www.suffolk.edu/campuscruiser, SAIL students.

When do I register for the next term?
You can access your assigned registration time via Campus Cruiser (www.suffolk.edu/campuscruiser), SAIL Students.

Do I need to pay tuition before I register?
Eligibility to register requires no current student account balance.

Can I check my student account balance online?
Access Sail Students through your Campus Cruiser Account (www.suffolk.edu/campuscruiser), your account summary is available under your financial profile

When is the Spring semester tuition payment due?
Tuition bills are mailed mid November with two payment options.

• Payment in Full:Payment due December 15, 2009
• Deferred Payment a $50.00 deferred fee will be accessed:
      1st payment of 50% due December 15, 2009
      2nd payment due March 15, 2010

I still have a Fall tuition balance, but I thought financial aid would cover it.  What should I do?

Many financial aid programs have requirements to complete additional paperwork (i.e. promissory notes or entrance counseling).  If you were expecting financial aid that has not yet been applied to your tuition account, contact the Office of Student Financial Services (finaid@suffolk.edu or 617-573-8470) immediately to determine if you need more documentation.

I still have a Fall tuition balance and I do not have the funds to pay for it.  What should I do?
The Office of Student Financial Services has several loan programs to recommend to students for help with tuition balances.   If you need help financing your Fall tuition and wish to apply for a loan, please contact the Financial Services Office immediately.   Please bear in mind that most loan programs require a credit worthy borrower or co-signer and can take up to 3 weeks to be approved.  If you are having financial difficulties, please contact your Financial Services Counselor  at 617-573-8470 or at the emails listed below.
Last name beginning with the letters...
A-B Dianne Goguen  (dgoguen@suffolk.edu)
C-D Antonia Rizzo (arizzo@suffolk.edu)
E-J  Barbara Wendland (bwendlan@suffolk.edu)
K-M Glory Peguero (gpeguero@suffolk.edu)
N-Q  Jennifer Ricciardi (jricciar@suffolk.edu)
R-Z   Robert Rauseo (rrauseo@suffolk.edu)

Are there any other reasons that I may not be permitted to register for the next term? 

• Has the Health Services office contacted you regarding outstanding immunization records?  If so, be sure all documents are submitted prior to registration.
• Does the admissions office have your final high school transcript?   Any student whose final high school transcript has not been submitted yet to the Undergraduate Admissions office receives a certified letter at their home address.  All final high school transcripts must be on file.
• You need to meet with your faculty advisor prior to registration.  The advisor must enter a registration approval code prior to your registration.  Make an appointment with your academic advisor and/or contact your major department for specific procedures for advising.  Check the academic calendar for specific advising dates at www.suffolk.edu.
• Access Campus Cruiser, SAIL Students, and click on Registration Holds for a list of any University holds that will prevent your registration.

How do I know who my advisor is?
Advisor assignments can be found at www.suffolk.edu/campuscruiser, SAIL Students, Program Evaluation.

What happens if the course I want to register for is closed?
Plan to choose course section alternatives prior to your assigned registration time in the event any of your first choice course sections reached maximum student enrollment.  You can view updated course enrollment status on the course search.

Can I register for a course that has prerequisites?
Be mindful of course prerequisites.  If a course has a prerequisite, you must either have completed or be currently enrolled in the prerequisite course(s).

What can I do if a course I want to take is closed?
If a course has reached maximum enrollment, students may place themselves on a course waitlist.  If you would like to both waitlist and register for the same course but different sections, it must be done in the following order:  add yourself to the waitlist of the closed course and register for the alternate section of the course.

How do I know if I get into a course that I am waitlisted for? 
You will receive an email at your Suffolk email address.  Watch the how to Manage Your Waitlist video through Campus Cruiser (www.suffolk.edu/campuscruiser), SAIL Students, Training Videos.